Policies

Policies

Delivery

Delivery

- Delivery is required for every event
- Regular delivery hours are between 8:30am and midnight.
- Any deliveries requested outside of those times are subject to an “early morning” white glove delivery addition. 
-Delivery fees are calculated based on distance from our location and the size of the rental order. Fees will be provided in the rental agreement.

- Delivery is required for every event
- Regular delivery hours are between 8:30am and midnight.
- Any deliveries requested outside of those times are subject to an “early morning” white glove delivery addition. 
-Delivery fees are calculated based on distance from our location and the size of the rental order. Fees will be provided in the rental agreement.

Security Deposit

- A 25% non-refundable deposit is required after signing the contract. The deposit is taken out of the total in the final payment.

Security Deposit

- A 25% non-refundable deposit is required after signing the contract. The deposit is taken out of the total in the final payment.

Damages

- Clients are responsible for any damage to rented items that occurs during the rental period. This includes but is not limited to scratches, stains, or broken parts.
- Clients are responsible for the full replacement cost of any items that are lost or stolen during the rental period.

General Terms

- A rental agreement must be signed before any items are delivered. This agreement outlines the terms and conditions, including the rental period, fees, and responsibilities.
- Clients must provide accurate contact information and notify us of any changes to the event details, venue, or access requirements.

Damages

- Clients are responsible for any damage to rented items that occurs during the rental period. This includes but is not limited to scratches, stains, or broken parts.
- Clients are responsible for the full replacement cost of any items that are lost or stolen during the rental period.

General Terms

- A rental agreement must be signed before any items are delivered. This agreement outlines the terms and conditions, including the rental period, fees, and responsibilities.
- Clients must provide accurate contact information and notify us of any changes to the event details, venue, or access requirements.

Minimum Order

- We have a minimum order of $150 before delivery.
- If event is over 50 miles away, the minimum order is $300.

Minimum Order

- We have a minimum order of $150 before delivery.
- If event is over 50 miles away, the minimum order is $300.